Hopper

What do you get when you blend customer focus with sharp AI strategy and scale it inside one of Canada’s fastest-growing tech companies? You get Jo L., VP of Customer Experience and AI at Hopper, and the next speaker joining us on the SAAS NORTH 2025 stage. Jo’s built her career at the intersection of customer insight and technical innovation, leading teams that don’t just talk about AI, they use it to actually make customers’ lives better. At Hopper, she’s showing how smart tech, sharp CX, and serious growth can (and should) coexist. If you're building in SaaS or AI, this is the kind of voice you want to hear from. And if you’ve been to SAAS NORTH, you already know: these conversations don’t stay on stage, they fuel your next move. Grab your pass: https://lnkd.in/eexY2fnV #SAASNORTH #SaaS #AI #TechLeadership #CustomerExperience #Hopper #ScaleUp #CanadianTech #ProductLedGrowth #WomenInTech

DiGi LOCA Travel is now live! Lotte Card has announced the launch of its new travel portal powered by HTS. ✈️ The portal features HTS e-commerce solutions and products such as Best Price Guarantee, Price Prediction, Price Watch, and Cancel for Any Reason (CFAR). 💳 With Lotte's new cards, DiGi LOCA Travel Premium and DiGi LOCA Travel, travel miles can be used for 1:1 value when booking on DiGi LOCA Travel. Check out the full release here: https://lnkd.in/eaj7Rhbr

✈️ "4% more flights take off over the long weekend, meaning thousands more seats added for Americans who are looking to get away," says Hayley Berg, our Lead Economist. Hopper's recent report notes that this Independence Day weekend is scheduled to be busier than last year, with more than 21 million seats scheduled to depart US airports from Wednesday, July 2nd, through Monday, July 7th. https://lnkd.in/eWPm7s99

👉 Register now for HTS' upcoming webinar: https://lnkd.in/ekaexvyn Hayley Berg, Lead Economist at Hopper & HTS, will provide an in-depth look at the current state of travel disruptions, as well as insight into how disruption cycles create opportunities to drive loyalty and ancillary sales.

🎙️ Upcoming Webinar: Summer Travel Disruption 📅 June 26 | 10 AM ET Join HTS (Hopper Technology Solutions) for a deep dive into global travel disruption trends as we head into the busy summer season. The webinar will cover: ✈️ An in-depth look at the current state of travel disruptions across global networks 🛍️ Key findings on how disruptions impact the way travelers plan their trips 💰 Unique insight into how disruption cycles create opportunities to drive loyalty and ancillary sales You’ll hear from Hayley Berg, Lead Economist at Hopper and HTS, as she walks through core insights from the report and shares how HTS can help you activate traveler demand this year. 👉 Register now: https://lnkd.in/ekaexvyn

Today on stage at Future Travel Experience, we shared some big news! We’ve launched our newest B2B offering, HTS Stays, a modern accommodation solution for airlines to accelerate their cross-sell capabilities on their direct channels. We're thrilled to announce that our first partner is Virgin Australia! The booking portal, powered by HTS, is now available on the Virgin Australia website and mobile app. And, customers can earn three Velocity Frequent Flyer points per one Australian dollar spent in the new portal! 🔗 Read the full announcement: https://lnkd.in/eMgTx7pj

Jo L., VP of Customer Experience at Hopper & HTS, will be speaking at Customer Contact Week tomorrow! She'll explore agentic AI and how the travel industry can use cutting-edge AI techniques to enhance the customer experience. 📅 Don't miss the session at 2:45 pm PDT!

✈️ The HTS team is headed to Future Travel Experience Ancillary and Retailing in Dublin this week! Looking to connect at the show? Reach out to [email protected]. 🎙️ And on Thursday, don’t miss our SVP and GM of Fintech, Ella Alkalay Schreiber, on stage with Tanya McCaffrey from Virgin Australia, as they dive into our novel fintech partnership and how it’s reshaping the travel experience.

Lloyds and HTS have partnered to launch Lloyds Travel Booking powered by Hopper! The travel booking portal for Lloyds’ cardholders is now live via the Lloyds mobile app. Customers can book flights and accommodations, all in one place, and get access to HTS’ world-class travel technology offerings. 🔗 Read the full announcement: https://lnkd.in/eZcBuK75

✈️ Heading to WiT (Web in Travel) Japan & North Asia next week? Don’t miss Raphael Lanfant from HTS (Hopper Technology Solutions) as he takes the stage to share insights on the evolving B2B travel landscape and what’s next for the industry. 📍 Let’s connect in Tokyo! 📩 Reach out to schedule a chat: [email protected]